Shipping And Delivery

Shipping and Delivery Policy – SwayamKartha

Last Updated: 25/07/2026

We want your SwayamKartha experience to be seamless—from the moment you place your order to the moment you unwrap your beautiful salwar suit. Here is everything you need to know about shipping and delivery.

Processing Time

  • Ready-to-ship items: 2 to 4 business days
  • Custom orders: 7 to 14 business days depending on design complexity
  • Pre-orders: As mentioned on the product page

We process orders from Monday to Saturday, excluding public holidays.
Once your order is processed, you will receive a confirmation email with your order details.

Shipping Options and Delivery Time

Domestic Shipping:

  • Standard Shipping: 5 to 7 business days. 

International Shipping:

1.International Shipping: 7 to 15 business days. Cost calculated at checkout based on     destination and weight.
2.Delivery times are estimates and may vary due to courier partner delays, weather,       customs clearance, or other unforeseen circumstances. We strive to deliver your     order as quickly as possible and will keep you updated on any delays.

Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email with tracking details
  • WhatsApp or SMS notification with your tracking number if enabled

You can track your order using the link provided in the email or by visiting our courier partner's website with your tracking number.

If you face any issues with tracking, please contact us and we will assist you.

Shipping Charges

  • Domestic orders: Shipping charges are calculated at checkout based on your location and selected shipping method.
  • Free shipping: We offer free standard shipping on orders above ₹ 3000.
  • International orders: Shipping costs are calculated at checkout and may include customs or duties, which are the customer's responsibility

 International Shipping

We ship worldwide. Please note the following:

  • Customs and import duties are not included in our pricing and are the customer's responsibility.
  • We are not responsible for delays caused by customs clearance.
  • Please check your country's import regulations before placing an order.
  • Some countries may have restrictions on certain fabrics or products. It is your responsibility to ensure that your order complies with local laws.

In case of customs-related issues, we will assist you to the best of our ability. However, we cannot be held responsible for additional charges or delays caused by customs authorities.

Order Confirmation

After placing your order, you will receive:

  • An order confirmation email immediately after checkout
  • A shipping confirmation email with tracking details once your order is dispatched

Please verify your shipping address before completing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.

If you realize you have entered an incorrect address, please contact us immediately. We can update the address only if the order has not been shipped yet.

What If My Order Is Delayed?

We understand the excitement of waiting for your new outfit. If your order is delayed beyond the estimated delivery time, please contact us and we will track it for you.

  • Delays due to courier issues: We will help resolve it with our courier partner
  • Delays due to custom orders: We will keep you updated on progress throughout the process
  • Delays due to unforeseen circumstances: We will communicate any delays proactively

We value your trust and will do our best to ensure your order reaches you as soon as possible.

Address Changes

If you need to change your shipping address after placing an order, please contact us immediately.

We can update your address only if the order has not been shipped yet. Once shipped, we cannot redirect the package.

Failed Delivery Attempts

If our courier partner is unable to deliver your order due to:

  • Incorrect or incomplete address
  • Recipient not available
  • Repeated failed delivery attempts

The package may be returned to us. In such cases:

  • You will be responsible for the return shipping charges
  • A reshipment will incur additional shipping charges
  • Alternatively, we can issue a refund for the product value minus the shipping costs

We recommend providing accurate delivery instructions and ensuring someone is available to receive the package.

Damaged or Lost Packages

Damaged Package:
If you receive a package that appears damaged, please:

  • Do not accept the package if it is visibly damaged
  • If accepted, take photographs of the packaging and product before opening
  • Contact us immediately with order details and photos

We will file a claim with the courier partner and arrange for a replacement or refund as per our Returns and Refund Policy.

Lost Package:
If your package is lost in transit:

  • Contact us immediately
  • We will track the package with our courier partner
  • If confirmed lost, we will either reship your order or issue a full refund

We are committed to resolving such issues promptly and ensuring your satisfaction.

 Delivery Confirmation

Once your order is delivered, you will receive a delivery confirmation via email and WhatsApp or SMS.

Please inspect your order upon delivery. If there are any issues, refer to our Returns and Refund Policy for next steps.

Contact Us for Shipping Queries

If you have any questions, concerns, or need assistance with your order, please do not hesitate to contact us.

Email: info@swayamkartha.com

WhatsApp: 9591594539

Phone: 9591594539

We are here to help and will respond to your queries as quickly as possible.

SwayamKartha – Art of Being You.
We are committed to delivering your style with care and reliability.